Overview
Settlement services for newcomers
IRCC and provinces fund organizations that help eligible newcomers settle at no direct cost. Services can include orientation, language classes, employment support, school programs and referrals.
Search the official service directory
Use IRCC’s postal-code tool and provincial directories rather than an advertisement. Providers differ by language, location, client group and whether appointments are online or in person.
Ask what immigration-status evidence is needed for eligibility.
Use specialized programs
Services may target women, youth, refugees, Francophones, seniors, entrepreneurs or particular professions. Settlement workers can explain systems and make referrals but do not replace licensed legal, medical or financial professionals.
Interpretation availability varies.
Access employment and language help
Eligible clients may receive language assessment, LINC or CLIC classes, résumé support, mentorship and credential-navigation help. Classes and employment programs have separate registration and attendance rules.
No funded agency should guarantee a job or charge for an LMIA.
Protect personal information
Ask why documents are collected and how records are stored. Provide only what is needed for the program and keep original passports and immigration documents.
Report fees or immigration promises that contradict the provider’s funded role.
Frequently asked questions
Questions about settlement services for newcomers
Are settlement services free?
Government-funded services are free to eligible clients, though not every temporary resident qualifies for every program.
Can a settlement worker give legal advice?
Only if separately authorized; settlement information and legal representation are different services.
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