Replacing a lost or stolen PR card

Overview

Replacing a lost or stolen PR card

A missing or damaged PR card does not end permanent residence, but it should be reported and replaced. The route differs depending on whether the permanent resident is inside or outside Canada.

Report what happened accurately

Record when and where the card was lost, stolen or damaged and any police or incident report. IRCC’s application asks for the circumstances and previous card details.

If the card is later found after being reported, do not use it unless IRCC confirms it remains valid.

Apply for replacement in Canada

Use the PR-card application with current identity, status and photograph evidence. A damaged card may need to be submitted as instructed.

Replacement still involves a residency-obligation review, not merely printing a duplicate.

Use a PRTD when stranded abroad

A permanent resident outside Canada without a valid card normally applies for a permanent resident travel document to board a commercial carrier. The visa office assesses status and residency compliance.

A theft report is useful but does not replace the PRTD.

Protect against identity misuse

Keep the card number and a secure copy separate from the original. Watch for misuse of other documents lost at the same time and replace the passport through the issuing authority.

Only provide the PR card to organizations with a legitimate reason to inspect it.